Higher ed social media managers aren’t alright

Social media managers, you okay?

According to Sprout Social, 42% of marketers plan to stop working in social media in the next 2 years.

TBH I think major “social media” companies feel the same:

  • Snap wants to be a camera company

  • Meta wants (bless) to be an AI company

  • TikTok wants to be an entertainment company

The reason 63% of social media professionals are either experiencing burnout or have experienced it within the last one to three months, is because “social media” as a category is now too broad.

What even is “social media” in 2023?

I don’t have a definition 🤷

But what I do know is that the skills required to grow a YouTube channel, LinkedIn company page and a TikTok account… are all highly differentiated.

We should hire as such.

“But we have 7+ channels!”

According to GWI, you reach the same unique audience on 2 platforms as you do on 7.

Put differently, be great in a few places rather than average everywhere.

Of course, there is value to meeting the same audience in multiple channels.

But if you’ve got 1 person managing 7 accounts… something’s got to give and it shouldn’t be your social media manager’s sanity.

Want to grow your TikTok audience?

Hire someone who specialises in that and/or has done it themselves.

It’s a skill.

You wouldn’t hire a paid search specialist to manage your content marketing.

We need the same nuance when it comes to social media.

Ask yourself:

What position are you really hiring for?

Further reading...

Marketers say “I’m out” of social media (within two years.) Read

GWI sharing data on unique audiences across platforms (p.171.) Read

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